BHA Bill Pay (“BHA Bill Pay,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, make payments, or otherwise interact with our services.

By using our website and services, you consent to the practices described in this Privacy Policy.

We may collect the following types of information:

Personal Information

• Full name
• Mailing address
• Email address
• Telephone number
• Date of birth
• Account numbers
• Payment information
• Financial information
• Government-issued identification information where permitted by law
• Information submitted through online forms, phone calls, emails, text messages, and payment portals

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Operating system

Website usage information

Referring websites

Cookies and tracking data

We may use information collected to:

• Process payments
• Verify identity
• Provide customer service
• Communicate regarding accounts and transactions
• Respond to inquiries
• Improve our website and services
• Detect fraud and unauthorized activity
• Comply with legal obligations
• Enforce our policies and agreements

We may share information with:

Service Providers

Third parties that assist with:

• Payment processing
• Website hosting
• Data storage
• Customer communications
• Analytics services
• Technology support

Account Owners and Clients

Information may be shared with:

• Original creditors
• Current account owners
• Debt buyers
• Attorneys
• Authorized representatives

Legal Compliance

We may disclose information when required by:

• Court orders
• Subpoenas
• Government agencies
• Regulatory authorities
• Applicable laws

Business Transfers

Information may be transferred as part of:

• Mergers
• Acquisitions
• Asset sales
• Corporate reorganizations

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text
messaging originator opt-in data and consent; this information will not
be shared with third parties.

Our website may utilize cookies, web beacons, analytics tools, and similar technologies to improve functionality and user experience.

You may disable cookies through your browser settings; however, some website features may not function properly.

Payments may be processed through secure third-party payment processors.

While we implement commercially reasonable safeguards, no method of transmission or storage is completely secure.

We retain information only as long as necessary to:

• Provide services
• Maintain records
• Resolve disputes
• Comply with legal requirements
• Enforce agreements

By providing your contact information, you consent to receive communications from BHA Bill Pay through:

• SMS Messages
• RCS Messages
• Voice Calls
• Email Communications

Communications may include:

• Account notifications
• Payment reminders
• Service updates
• Collection notices
• Customer support communications

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS and RCS communications by replying STOP.

Certain legally required communications may continue despite an opt-out request.

Our services are not directed toward individuals under eighteen (18) years of age.

We do not knowingly collect information from children.

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of third-party websites.

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with a revised Effective Date.

BHA Bill Pay

Email: support@bhabillpay.com

Website: https://www.bhabillpay.com

If you have questions regarding this Privacy Policy, please contact us using the information above.

BHA Bill Pay is a debt collector. This is an attempt to collect a debt, and any information obtained will be used for that purpose.